Refund policy

Return & Refund Policy

SnapzyPK.com

At SnapzyPK, customer satisfaction is our priority. If you’re not completely satisfied with your purchase, we’re here to help.

1. Return Eligibility

• Returns are accepted within 14 days of receiving your order.

• Items must be unused, undamaged, and in original packaging with all tags intact.

• Proof of purchase (order number or receipt) is required.

• Final sale items are not eligible for return or refund.

2. Free Return Shipping

We offer free return shipping within Pakistan. Once your return request is approved, our team will guide you through the return process.

3. Restocking Fee

A 5% restocking fee will be deducted from the total product price to cover handling and processing costs.

4. Refund Process

• Once we receive and inspect your returned item, we will notify you of the approval status.

• Approved refunds will be processed within 5–7 business days.

• Refunds will be issued via the original payment method or bank transfer (for Cash on Delivery orders).

5. Non-Returnable Items

• Final sale or clearance items

• Used, damaged, or altered products

• Items returned after 14 days

6. Damaged or Incorrect Items

If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with pictures as proof. We will replace the item at no additional cost.

7. Contact Us

For return requests or questions, please contact our support team at:
📧 snapzypk@gmail.com
📞 Will be updated soon